Book Iberostar Heritage Grand Mencey in Santa Cruz de Tenerife, Tenerife
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Key details
About the Hotel
Dr. Jose Naveiras, 38, Santa Cruz de Tenerife, 38004,
-
Close to Rambla de Santa Cruz
Great
8.9
9.3
/10
4.7
4.8
/5
Loved by Iberostar Heritage Grand Mencey guests
Historical Architecture
Free Shuttle
Unique Breakfast Menu
High-Quality Spa
Saltwater Pool
"The SPA facilities were amazing."
Joumana from United Kingdom
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"Breakfast unreal, variety and the egg menu top quality."
Dave Baisan from United Kingdom
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"For being in city center, hotel has extensive outdoor grounds, pools, green space and turtle pond."
Larry from United States
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"The food. At both breakfast and dinner there was an amazing variety of top quality food available."
roger_peatling from United Kingdom
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5-star hotel with 4,500 m2 spa in Santa Cruz de Tenerife
Spa & Wellness
The hotel dedicates more than 4,500 m2 to the SPA Sensations, which includes 14 massage and treatment booths. Additional facilities include a hammam, hot spring bath, sauna, steam room, and an open-air bath. Guests can use the fitness centre with a personal trainer, attend yoga classes, or relax in the spa lounge and relaxation area.
Dining & Entertainment
The Los Menceyes restaurant serves local dishes for breakfast and dinner, with a buffet breakfast featuring diverse international cuisine. The hotel's Bar Casino and lobby bar offer drinks, and live music performances take place regularly. Culinary classes and workshops provide unique experiences, and the gourmet restaurant holds MSC/ASC certification for sustainable seafood.
Rooms & Facilities
Rooms have hardwood floors, satellite TV, and a minibar; some offer a balcony with city views. Each floor has a filtered water dispenser, and the rooms are soundproofed for quiet. The hotel has two heated swimming pools (one indoor, one outdoor) and two paddle tennis courts on the rooftop, with complimentary snacks and beverages at the pool bar.
Location & Services
The hotel is in a quiet residential area, 50 meters from García Sanabria Park and a 5-minute drive from the ferry port. A dedicated concierge provides information for local exploration, and the tour desk can arrange trips to Teide National Park or Playa de Las Teresitas. Accessible parking and facilities for guests with reduced mobility are available, along with currency exchange and car hire.
Business & Family
The hotel provides meeting and banquet facilities along with a business centre for corporate events. Families can use the two swimming pools, paddle tennis courts, and enjoy live music performances. Sustainability practices include reducing single-use plastics and offering filtered water on every floor.
Highlights
Location: Quiet residential area, 50m from García Sanabria Park
Spa: 4,500 m2 SPA Sensations with 14 treatment booths
Dining: Los Menceyes restaurant with MSC/ASC certification
Facilities: Two heated pools, two rooftop paddle tennis courts
Wellness: Yoga classes, personal trainer, hammam and sauna
Eco: Sustainability with reduced single-use plastics and filtered water
Must-do experiences
Explore the historic Garachico for stunning coastal views.
Savor volcanic wines at Bodega El Lagar de La Noría.
Visit the Tenerife Espacio de las Artes for contemporary art.
Stroll through Mercado de Nuestra Señora de Africa for local flavors.
Enjoy a unique sunset at the Auditorio de Tenerife rooftop bar.
Select your room type
Iberostar Heritage Grand Mencey offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room
2 persons
31 sq. feet
1 Double bed
Air conditioning
room details
Junior Suite
2 persons
45 sq. feet
1 King-size bed
Air conditioning
room details
Double Garden View
2 persons
31 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
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Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Iberostar Heritage Grand Mencey offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.0/10Review score
General
No smoking on site
Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Locker room
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Yoga class
Sports trainer
Aerobics
Guest Parking
Public parking is possible on site at EUR 12 per day.
Services
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Indoor swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Casino
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Hot spring bath
Open-air bath
Make up services
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Iberostar Heritage Grand Mencey Location
Dr. Jose Naveiras, 38, Santa Cruz de Tenerife, 38004,
Explore Santa Cruz de Tenerife
Explore Santa Cruz de Tenerife
Top Attractions
Activities
Dining
Entertainment
Museum of Nature and Man
18 minutes' walk
An acclaimed museum showcasing the natural heritage of the Canary Islands with free admission on Sundays.
Municipal Museum of Fine Arts
11 minutes' walk
Home to an impressive collection of Canarian artwork and European paintings, perfect for art lovers.
Iglesia de Nuestra Senora de la Concepcion
15 minutes' walk
A historic church known for its stunning architecture and local significance, offering guided tours regularly.
Rambla de Santa Cruz
4 minutes' walk
A vibrant promenade perfect for strolling, lined with shops, cafes, and impressive statues.
Sendero de los Sentidos
12 minutes' walk
A tranquil sensory trail perfect for relaxed hiking enthusiasts, accessible year-round.
Playa Valleseco
25 minutes' drive
A scenic beach ideal for sunbathing and water sports, equipment rentals available nearby.
Outdoor Yoga Classes at Parque Garcia Sanabria
1 minute walking
Mindful yoga sessions amidst lush gardens, a perfect way to unwind and connect with nature.
Cocina Urbana
1 minute walking
A contemporary eatery featuring local dishes and fresh ingredients in a modern setting. Reservations recommended.
Restaurante Aborigen
1 minute walking
Known for its authentic Canarian cuisine, the atmosphere is cozy and ideal for family gatherings.
La Tasca de Enfrente
1 minute walking
A casual restaurant specializing in tapas and local wines. Perfect for a leisurely dinner with friends.
Casino Santa Cruz
1 minute walking
A lively casino offering gaming, live entertainment, and bars, making it a thrilling night out.
Auditorio de Tenerife Adan Martin
25 minutes' walk
A stunning concert hall hosting classical concerts and events, renowned for its architecture.
Getting around
City Centre
Santa Cruz de Tenerife 8 min · 2000 ft
Airports
Tenerife Norte (TFN) 22 min · 8.8 mi
Tenerife Sur (TFS) 96 min · 39.4 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at EUR 12 per day.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 40.0 per person.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Russian
Year renovated:
2011
Number of floors:
4
Number of rooms:
155
Former name
Iberostar Grand Hotel Mencey
Reviews and Ratings
Feedback about Iberostar Heritage Grand Mencey from previous guests about their experience.
Review score
Based on 1396 verified reviews
8.9 /10
Great
91 %
Recommend
Breakfast
8.8/10
Cleanliness
9.2/10
Comfort
9.2/10
Facilities
9.0/10
Free Wi-Fi
9.2/10
Location
9.2/10
Paid Wi-Fi
8.5/10
Staff
9.2/10
Value for money
8.3/10
Pros
Really good staff service
High-quality breakfast
Comfortable rooms
Convenient location
Cons
Inconsistent internet connectivity
Guest reviews
based on 1883 reviews
8.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Iberostar Heritage Grand Mencey
What are the fees for accessing the indoor spa facilities?
5 November 2023
There is no indoor pool in the hotel; however, the outdoor heated pool is available year-round. Access to the indoor thermal circuit of the spa for hotel guests is priced at €20 per adult, and reservations are required.
Is the swimming pool temperature comfortable for swimming year-round?
10 September 2023
Yes, the swimming pool is heated and maintained at a comfortable temperature throughout the year, making it inviting for all guests.
Are balconies available in all guest rooms?
15 October 2023
Not every room features a balcony; guests can request a room with a balcony, but availability is not guaranteed.
What is the daily cost for parking at the hotel?
18 December 2023
Parking fees are €12 per day for stays of 1 to 4 days. If parking is needed for 5 days or more, the rate decreases to €10 per day.
How close is the hotel to the nearest beach?
22 February 2024
The hotel is situated approximately 8 kilometers from Playa de Las Teresitas beach in San Andres.
What options are available for transportation from TFS Airport to the hotel?
30 January 2024
There is no shuttle service provided. Guests can choose to take a public taxi, costing around €90, or utilize public transportation via bus for approximately €12 per person. Private transfers can also be arranged upon request.
Is there an additional cost to use the spa facilities?
7 November 2023
Access to the spa facilities incurs an extra charge of €20 per person for hotel guests.
Are there kid-friendly amenities like a kids club available at the hotel?
3 January 2024
The hotel does not provide a dedicated kids club onsite.
What payment methods are accepted at the hotel for reservations?
25 March 2024
Reservations can be made with credit cards, and payment in cash is also accepted upon arrival.
Are interconnecting rooms available for families traveling together?
12 November 2023
Yes, the hotel offers interconnecting rooms suitable for families, providing easy access between rooms.
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