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Iberostar Heritage Grand Mencey Santa Cruz de Tenerife Exterior photoIberostar Heritage Grand Mencey Santa Cruz de Tenerife Exterior photoIberostar Heritage Grand Mencey Santa Cruz de Tenerife Restaurant photo

Book Iberostar Heritage Grand Mencey in Santa Cruz de Tenerife, Tenerife

•
8.8|Great
Check rooms and rates
From$159 /nightOnly on Our Website-10%
Check-in
04Nov
Check-out
05Nov
Guests
2 Guests
Key details

Hotel Overview

Dr. Jose Naveiras, 38, Santa Cruz de Tenerife, 38004
-
Close to Rambla de Santa Cruz
Great
8.8
9.3
/10
4.7
4.8
/5

5-star spa hotel with a 4,500 m2 wellness center in Santa Cruz de Tenerife

SPA SENSATIONS

SPA Sensations covers more than 4,500 m2 and houses 14 massage and treatment booths. Facilities include a hammam, steam room, sauna, hot tub, and both an indoor and outdoor heated pool. Guests have access to a well-equipped fitness center with personal trainers, as well as yoga and fitness classes.

ON-SITE DINING

Four on-site restaurants operate, including Los Menceyes serving local dishes and Papa Negra by the pool. One restaurant holds MSC/ASC certification for sustainable seafood sourcing. Culinary classes and workshops allow guests to deepen their cooking knowledge, and the breakfast buffet offers diverse international cuisine.

ACCOMMODATIONS

Rooms have hardwood floors, satellite TV, and a mini bar with complimentary coffee. Some rooms provide a balcony with city or pool views, while others are garden-view or junior suites. Family travelers can book interconnecting rooms, and all bathrooms are stocked with a bathrobe, slippers, and a hairdryer.

SUSTAINABILITY & RECREATION

The hotel focuses on sustainability practices, actively reducing single-use plastics across the property. Recreation includes two paddle tennis courts on the rooftop and complimentary snacks and beverages at the pool bar. Business facilities include meeting and banquet spaces supported by a business center.

HIGHLIGHTS

Wellness: 4,500 m2 SPA Sensations with 14 treatment booths

Dining: MSC/ASC certified restaurant and culinary workshops

Rooms: 155 rooms including junior suites and interconnecting rooms

Location: Quiet residential area, 50 meters from García Sanabria Park

Recreation: Two rooftop paddle tennis courts and live music events

Eco: Sustainability practices reducing single-use plastics

Must-do experiences

  • Explore the historic Garachico for stunning coastal views.
  • Savor volcanic wines at Bodega El Lagar de La Noría.
  • Visit the Tenerife Espacio de las Artes for contemporary art.
  • Stroll through Mercado de Nuestra Señora de Africa for local flavors.
  • Enjoy a unique sunset at the Auditorio de Tenerife rooftop bar.

Choose your preferred room type

Iberostar Heritage Grand Mencey provides doubles, family suites, and spacious rooms, complete with breakfast, flexible cancellation, and seasonal offers on Tenerife
  • Double Room
    2 persons
    335 sq. feet
    1 Double bed / 2 Single beds
    Air conditioning
  • Junior Suite
    2 persons
    485 sq. feet
    1 Queen-size bed
    Air conditioning
  • Double Garden View
    2 persons
    335 sq. feet
    1 King-size bed / 2 Single beds
    Air conditioning
    Balcony
Show all rooms

Room Rates and Availability Calendar

See current prices and availability for your travel dates.

Amenities

Iberostar Heritage Grand Mencey provides amenities to make your stay comfortable and memorable
Facilities: Perfect
9.0/10Review score

General

  • No smoking on site
  • Wi-Fi
  • On-site car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Yoga class
  • Sports trainer
  • Aerobics

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Casino
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Hot spring bath
  • Open-air bath
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
Show more

Location of Iberostar Heritage Grand Mencey

Dr. Jose Naveiras, 38, Santa Cruz de Tenerife, 38004
Map view
Nearby
Santa Cruz de Tenerife
Rambla de Santa Cruz
1100 ft
Park
Parque Garcia Sanabria
200 ft
Gallery
Los Lavaderos
900 ft
Rambla de Santa Cruz
Casino Santa Cruz
300 ft
Calle de Carlos J.R. Hamilton
Sala de Arte de Los Lavaderos
700 ft
Parque Garcia Sanabria
Reloj de flores
1200 ft
Calle Méndez Núñez
TenerifebyHost
1300 ft
Restaurants
Cocina Urbana
200 ft
Rambla Santa Cruz 114
Tenerife south
100 ft
Iberoster
La Tasca de Enfrente
100 ft
Calle Doctor Jose Naveiras 9
Restaurante Aborigen
200 ft
Calle del Doctor Jose Naveiras 38 Iberostar Grand Mencey
Niqqei
200 ft
Calle del Doctor Jose Naveiras 38 Terraza Hotel Mencey
Papa Negra
200 ft
Calle Doctor Jose Naveiras 38
Mundo Iberico
400 ft
Calle del Doctor Guigou 36
Macusamba
400 ft
Rambla del General Franco
Macusamba Cafe Bar And Lounge
400 ft
Rambla de Santa Cruz 116
Strasse Park
600 ft
Rambla de Santa Cruz Parque García Sanabria
Explore Santa Cruz de Tenerife
Explore Santa Cruz de Tenerife
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Museum of Nature and Man
Museum of Nature and Man
18 minutes' walk
An acclaimed museum showcasing the natural heritage of the Canary Islands with free admission on Sundays.
Municipal Museum of Fine Arts
Municipal Museum of Fine Arts
11 minutes' walk
Home to an impressive collection of Canarian artwork and European paintings, perfect for art lovers.
Iglesia de Nuestra Senora de la Concepcion
Iglesia de Nuestra Senora de la Concepcion
15 minutes' walk
A historic church known for its stunning architecture and local significance, offering guided tours regularly.
Rambla de Santa Cruz
Rambla de Santa Cruz
4 minutes' walk
A vibrant promenade perfect for strolling, lined with shops, cafes, and impressive statues.
Sendero de los Sentidos
12 minutes' walk
A tranquil sensory trail perfect for relaxed hiking enthusiasts, accessible year-round.
Playa Valleseco
25 minutes' drive
A scenic beach ideal for sunbathing and water sports, equipment rentals available nearby.
Outdoor Yoga Classes at Parque Garcia Sanabria
1 minute walking
Mindful yoga sessions amidst lush gardens, a perfect way to unwind and connect with nature.
Cocina Urbana
Cocina Urbana
1 minute walking
A contemporary eatery featuring local dishes and fresh ingredients in a modern setting. Reservations recommended.
Restaurante Aborigen
Restaurante Aborigen
1 minute walking
Known for its authentic Canarian cuisine, the atmosphere is cozy and ideal for family gatherings.
La Tasca de Enfrente
La Tasca de Enfrente
1 minute walking
A casual restaurant specializing in tapas and local wines. Perfect for a leisurely dinner with friends.
Casino Santa Cruz
Casino Santa Cruz
1 minute walking
A lively casino offering gaming, live entertainment, and bars, making it a thrilling night out.
Auditorio de Tenerife Adan Martin
Auditorio de Tenerife Adan Martin
25 minutes' walk
A stunning concert hall hosting classical concerts and events, renowned for its architecture.
Transportation options
  • City Centre
    Santa Cruz de Tenerife 8 min  ·  2000 ft
  • Airports
    Tenerife Norte (TFN) 22 min  ·  8.8 mi
    Tenerife Sur (TFS) 96 min  ·  39.4 mi
Want to unlock an exclusive early booking rate for Tenerife?
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 40.0 per person.
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Russian
Year renovated:
2011
Number of floors:
4
Number of rooms:
155
Former name
Iberostar Grand Hotel Mencey

Guest Ratings & Reviews

Read what past guests have shared about their stay at Iberostar Heritage Grand Mencey.
Cleanliness
9.2/10
Comfort
9.2/10
Facilities
9.0/10
Free Wi-Fi
8.9/10
Location
9.2/10
Staff
9.2/10
Value for money
8.4/10
Pros
Really good staff service
High-quality breakfast
Comfortable rooms
Convenient location
Cons
Inconsistent internet connectivity
Guest reviews
based on 1875 reviews
8.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Iberostar Heritage Grand Mencey
What are the fees for accessing the indoor spa facilities?
5 November 2023
There is no indoor pool in the hotel; however, the outdoor heated pool is available year-round. Access to the indoor thermal circuit of the spa for hotel guests is priced at €20 per adult, and reservations are required.
Is the swimming pool temperature comfortable for swimming year-round?
10 September 2023
Yes, the swimming pool is heated and maintained at a comfortable temperature throughout the year, making it inviting for all guests.
Are balconies available in all guest rooms?
15 October 2023
Not every room features a balcony; guests can request a room with a balcony, but availability is not guaranteed.
What is the daily cost for parking at the hotel?
18 December 2023
Parking fees are €12 per day for stays of 1 to 4 days. If parking is needed for 5 days or more, the rate decreases to €10 per day.
How close is the hotel to the nearest beach?
22 February 2024
The hotel is situated approximately 8 kilometers from Playa de Las Teresitas beach in San Andres.
What options are available for transportation from TFS Airport to the hotel?
30 January 2024
There is no shuttle service provided. Guests can choose to take a public taxi, costing around €90, or utilize public transportation via bus for approximately €12 per person. Private transfers can also be arranged upon request.
Is there an additional cost to use the spa facilities?
7 November 2023
Access to the spa facilities incurs an extra charge of €20 per person for hotel guests.
Are there kid-friendly amenities like a kids club available at the hotel?
3 January 2024
The hotel does not provide a dedicated kids club onsite.
What payment methods are accepted at the hotel for reservations?
25 March 2024
Reservations can be made with credit cards, and payment in cash is also accepted upon arrival.
Are interconnecting rooms available for families traveling together?
12 November 2023
Yes, the hotel offers interconnecting rooms suitable for families, providing easy access between rooms.

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