Dr. Jose Naveiras, 38, Santa Cruz de Tenerife, 38004,
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Close to Rambla de Santa Cruz
Great
8.8
9.3
/10
4.7
4.8
/5
A favorite with Iberostar Heritage Grand Mencey guests
Historical Architecture
Free Shuttle
Unique Breakfast Menu
High-Quality Spa
Saltwater Pool
"The SPA facilities were amazing."
Joumana from United Kingdom
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"Breakfast unreal, variety and the egg menu top quality."
Dave Baisan from United Kingdom
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"For being in city center, hotel has extensive outdoor grounds, pools, green space and turtle pond."
Larry from United States
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"The food. At both breakfast and dinner there was an amazing variety of top quality food available."
roger_peatling from United Kingdom
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5-star spa hotel with a 4,500 m2 wellness center in Santa Cruz de Tenerife
SPA SENSATIONS
SPA Sensations covers more than 4,500 m2 and houses 14 massage and treatment booths. Facilities include a hammam, steam room, sauna, hot tub, and both an indoor and outdoor heated pool. Guests have access to a well-equipped fitness center with personal trainers, as well as yoga and fitness classes.
ON-SITE DINING
Four on-site restaurants operate, including Los Menceyes serving local dishes and Papa Negra by the pool. One restaurant holds MSC/ASC certification for sustainable seafood sourcing. Culinary classes and workshops allow guests to deepen their cooking knowledge, and the breakfast buffet offers diverse international cuisine.
ACCOMMODATIONS
Rooms have hardwood floors, satellite TV, and a mini bar with complimentary coffee. Some rooms provide a balcony with city or pool views, while others are garden-view or junior suites. Family travelers can book interconnecting rooms, and all bathrooms are stocked with a bathrobe, slippers, and a hairdryer.
SUSTAINABILITY & RECREATION
The hotel focuses on sustainability practices, actively reducing single-use plastics across the property. Recreation includes two paddle tennis courts on the rooftop and complimentary snacks and beverages at the pool bar. Business facilities include meeting and banquet spaces supported by a business center.
HIGHLIGHTS
Wellness: 4,500 m2 SPA Sensations with 14 treatment booths
Dining: MSC/ASC certified restaurant and culinary workshops
Rooms: 155 rooms including junior suites and interconnecting rooms
Location: Quiet residential area, 50 meters from García Sanabria Park
Recreation: Two rooftop paddle tennis courts and live music events
Explore the historic Garachico for stunning coastal views.
Savor volcanic wines at Bodega El Lagar de La Noría.
Visit the Tenerife Espacio de las Artes for contemporary art.
Stroll through Mercado de Nuestra Señora de Africa for local flavors.
Enjoy a unique sunset at the Auditorio de Tenerife rooftop bar.
Choose your preferred room type
Iberostar Heritage Grand Mencey provides doubles, family suites, and spacious rooms, complete with breakfast, flexible cancellation, and seasonal offers on Tenerife
Double Room
2 persons
335 sq. feet
1 Double bed / 2 Single beds
Air conditioning
room details
Junior Suite
2 persons
485 sq. feet
1 Queen-size bed
Air conditioning
room details
Double Garden View
2 persons
335 sq. feet
1 King-size bed / 2 Single beds
Air conditioning
Balcony
room details
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Room Rates and Availability Calendar
See current prices and availability for your travel dates.
Amenities
Iberostar Heritage Grand Mencey provides amenities to make your stay comfortable and memorable
Facilities: Perfect
9.0/10Review score
General
No smoking on site
Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Locker room
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Yoga class
Sports trainer
Aerobics
Services
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Indoor swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Casino
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Hot spring bath
Open-air bath
Make up services
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Location of Iberostar Heritage Grand Mencey
Dr. Jose Naveiras, 38, Santa Cruz de Tenerife, 38004,
Map view
City landmarks
Museum
Museum of Nature and Man
4900 ft
Museum
Municipal Museum of Fine Arts
2800 ft
Church
Iglesia de Nuestra Senora de la Concepcion
4000 ft
Market
Municipal Market Our Lady of Africa La Recova
1.2 mi
Church
Iglesia de San Francisco
2800 ft
Event hall
Auditorio de Tenerife Adan Martin
1.3 mi
Landmark
Carta Palace
3100 ft
Landmark
TEA Tenerife Espacio de las Artes
1.2 mi
Landmark
Calle del Castillo
3100 ft
Landmark
Castillo de San Juan Bautista
1.3 mi
Landmark
Plaza de Espana
1.1 mi
Church
Parroquia de Nuestra Senora del Pilar
2000 ft
Museum
Historical Military Museum of the Canary Islands
4100 ft
Landmark
Mirador Piedra La Rosa
3400 ft
Landmark
Centro de Fotografia Isla de Tenerife
3400 ft
Landmark
Casa Del Carnaval
3700 ft
Square
Plaza Del Principe
2800 ft
Gallery
Circulo de Bellas Artes de Tenerife
2700 ft
Landmark
Plaza Munoz De Bustillo
1.1 mi
Theatre
Guimera Theater
3900 ft
Botanical Garden
Palmetum of Santa Cruz de Tenerife
1.5 mi
Landmark
Palace of the General Captaincy of the Canary Islands
2700 ft
Amusement Park
Cesar Manrique Waterpark
1.4 mi
Nearby
Santa Cruz de Tenerife
Rambla de Santa Cruz
1100 ft
Park
Parque Garcia Sanabria
200 ft
Gallery
Los Lavaderos
900 ft
Rambla de Santa Cruz
Casino Santa Cruz
300 ft
Calle de Carlos J.R. Hamilton
Sala de Arte de Los Lavaderos
700 ft
Parque Garcia Sanabria
Reloj de flores
1200 ft
Calle Méndez Núñez
TenerifebyHost
1300 ft
Restaurants
Cocina Urbana
200 ft
Rambla Santa Cruz 114
Tenerife south
100 ft
Iberoster
La Tasca de Enfrente
100 ft
Calle Doctor Jose Naveiras 9
Restaurante Aborigen
200 ft
Calle del Doctor Jose Naveiras 38 Iberostar Grand Mencey
Niqqei
200 ft
Calle del Doctor Jose Naveiras 38 Terraza Hotel Mencey
Papa Negra
200 ft
Calle Doctor Jose Naveiras 38
Mundo Iberico
400 ft
Calle del Doctor Guigou 36
Macusamba
400 ft
Rambla del General Franco
Macusamba Cafe Bar And Lounge
400 ft
Rambla de Santa Cruz 116
Strasse Park
600 ft
Rambla de Santa Cruz Parque García Sanabria
Explore Santa Cruz de Tenerife
Explore Santa Cruz de Tenerife
Top Attractions
Activities
Dining
Entertainment
Museum of Nature and Man
18 minutes' walk
An acclaimed museum showcasing the natural heritage of the Canary Islands with free admission on Sundays.
Municipal Museum of Fine Arts
11 minutes' walk
Home to an impressive collection of Canarian artwork and European paintings, perfect for art lovers.
Iglesia de Nuestra Senora de la Concepcion
15 minutes' walk
A historic church known for its stunning architecture and local significance, offering guided tours regularly.
Rambla de Santa Cruz
4 minutes' walk
A vibrant promenade perfect for strolling, lined with shops, cafes, and impressive statues.
Sendero de los Sentidos
12 minutes' walk
A tranquil sensory trail perfect for relaxed hiking enthusiasts, accessible year-round.
Playa Valleseco
25 minutes' drive
A scenic beach ideal for sunbathing and water sports, equipment rentals available nearby.
Outdoor Yoga Classes at Parque Garcia Sanabria
1 minute walking
Mindful yoga sessions amidst lush gardens, a perfect way to unwind and connect with nature.
Cocina Urbana
1 minute walking
A contemporary eatery featuring local dishes and fresh ingredients in a modern setting. Reservations recommended.
Restaurante Aborigen
1 minute walking
Known for its authentic Canarian cuisine, the atmosphere is cozy and ideal for family gatherings.
La Tasca de Enfrente
1 minute walking
A casual restaurant specializing in tapas and local wines. Perfect for a leisurely dinner with friends.
Casino Santa Cruz
1 minute walking
A lively casino offering gaming, live entertainment, and bars, making it a thrilling night out.
Auditorio de Tenerife Adan Martin
25 minutes' walk
A stunning concert hall hosting classical concerts and events, renowned for its architecture.
Transportation options
City Centre
Santa Cruz de Tenerife 8 min · 2000 ft
Airports
Tenerife Norte (TFN) 22 min · 8.8 mi
Tenerife Sur (TFS) 96 min · 39.4 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 40.0 per person.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Russian
Year renovated:
2011
Number of floors:
4
Number of rooms:
155
Former name
Iberostar Grand Hotel Mencey
Guest Ratings & Reviews
Read what past guests have shared about their stay at Iberostar Heritage Grand Mencey.
Cleanliness
9.2/10
Comfort
9.2/10
Facilities
9.0/10
Free Wi-Fi
8.9/10
Location
9.2/10
Staff
9.2/10
Value for money
8.4/10
Pros
Really good staff service
High-quality breakfast
Comfortable rooms
Convenient location
Cons
Inconsistent internet connectivity
Guest reviews
based on 1875 reviews
8.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Iberostar Heritage Grand Mencey
What are the fees for accessing the indoor spa facilities?
5 November 2023
There is no indoor pool in the hotel; however, the outdoor heated pool is available year-round. Access to the indoor thermal circuit of the spa for hotel guests is priced at €20 per adult, and reservations are required.
Is the swimming pool temperature comfortable for swimming year-round?
10 September 2023
Yes, the swimming pool is heated and maintained at a comfortable temperature throughout the year, making it inviting for all guests.
Are balconies available in all guest rooms?
15 October 2023
Not every room features a balcony; guests can request a room with a balcony, but availability is not guaranteed.
What is the daily cost for parking at the hotel?
18 December 2023
Parking fees are €12 per day for stays of 1 to 4 days. If parking is needed for 5 days or more, the rate decreases to €10 per day.
How close is the hotel to the nearest beach?
22 February 2024
The hotel is situated approximately 8 kilometers from Playa de Las Teresitas beach in San Andres.
What options are available for transportation from TFS Airport to the hotel?
30 January 2024
There is no shuttle service provided. Guests can choose to take a public taxi, costing around €90, or utilize public transportation via bus for approximately €12 per person. Private transfers can also be arranged upon request.
Is there an additional cost to use the spa facilities?
7 November 2023
Access to the spa facilities incurs an extra charge of €20 per person for hotel guests.
Are there kid-friendly amenities like a kids club available at the hotel?
3 January 2024
The hotel does not provide a dedicated kids club onsite.
What payment methods are accepted at the hotel for reservations?
25 March 2024
Reservations can be made with credit cards, and payment in cash is also accepted upon arrival.
Are interconnecting rooms available for families traveling together?
12 November 2023
Yes, the hotel offers interconnecting rooms suitable for families, providing easy access between rooms.