Antonio Ruiz Alvarez S/N, Puerto de la Cruz (Tenerife), 38400,
-
Close to the beach
Great
8.3
5.9
/10
3.6
4.0
/5
A favorite with Alua Tenerife - Hyatt Inclusive Collection guests
My Favorite Club
rooftop bar
magic shows
black sand beach
themed dining nights
"Very nice facilities, very diverse breakfast, and snack lounge bar for My Favourite Club guests was very good."
Evgeniya from Finland
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"Great location, beautiful ocean views and spacious rooms."
Maria Carmen F from United Kingdom
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"Great pool area and vibe with lots of day and night entertainment."
Wendy R from United Kingdom
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"Alua is an excellent choice for stay for holidays with family. Tasty food , animations, kids club and whole entertainment is high quality!"
Patrycja B from Poland
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"Excellent food and a vast choice that would suit all tastes. New dishes appearing daily."
David B from United Kingdom
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4-star hotel near Playa Jardín with free golf and My Favorite Club rooms
Pools & Golf
Alua Tenerife has two outdoor swimming pools: one for adults and one for children. A free pitch and putt golf course is provided for guests. The hotel also includes an indoor heated pool, sauna, and hot tub that can be used for an extra charge.
Dining & Services
The hotel's buffet restaurant offers a selection of international cuisine. There is a snack bar and a bar on the premises. Special diet menus are available.
Location & Surroundings
The hotel is 300 metres from Playa Jardín beach and a 10-minute walk from central Puerto de la Cruz. Loro Parque and Taoro Park are within walking distance. A bus station 15 minutes away provides services to other parts of the island.
Wellness & Sports
For a fee, guests can use the indoor heated pool, sauna, and hot tub. The hotel has a fully equipped gym, tennis courts, and squash courts. A games room offers table tennis and billiards.
Family & Entertainment
A kids' club provides supervised activities, and a children's play area is available on-site. Entertainment staff organize themed shows, evening entertainment, and live music performances. The My Favorite Club rooms offer exclusive services and lounge access.
Highlights
Location: 300 metres from Playa Jardín beach, close to Loro Parque
Golf: Free pitch and putt course on-site
Pools: Two outdoor pools (adult and children) and indoor pool
Shopping: On-site shopping centre with supermarket
Wellness & Sports: Sauna, hot tub, gym, tennis and squash courts
Family: Kids' club, children's play area, games room
Rooms: My Favorite Club rooms with exclusive services
Must-do experiences
Visit Lago Martiánez for stunning pools and sea views.
Savor traditional 'mojo' sauce with local fish at Plaza del Charco.
Explore the botanical gardens for exotic plants and peaceful strolls.
Take a day trip to Teide National Park for breathtaking hikes.
Discover the Casa de la Aduana for local history and culture.
Choose your preferred room type
Alua Tenerife - Hyatt Inclusive Collection provides doubles, family suites, and spacious rooms, complete with breakfast, flexible cancellation, and seasonal offers on Tenerife
Double Room
2 persons
345 sq. feet
2 Single beds
Air conditioning
Balcony
room details
Double Pool View
2 persons
345 sq. feet
2 Single beds
Air conditioning
Balcony
room details
Suite
2 persons
435 sq. feet
2 Single beds and 1 Sofa bed
Air conditioning
Balcony
room details
Show all rooms
Room Rates and Availability Calendar
See current prices and availability for your travel dates.
Amenities
Alua Tenerife - Hyatt Inclusive Collection provides amenities to make your stay comfortable and memorable
Facilities: Great
8.4/10Review score
General
No smoking on site
Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Security
ATM/Cash machine
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Diving
Tennis court
Billiard tables
Table tennis
Services
Paid shuttle service
Pet amenities available
Housekeeping
Car hire
Tours/Ticket assistance
Welcome drink
Dining
All inclusive
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Baby pushchair
Children's pool
Spa & Leisure
Indoor swimming pool
Outdoor swimming pool
Beach umbrellas
Live entertainment
Sun terrace
Garden area
Massage
Room features
Air conditioning
Terrace
Garden furniture
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
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Location of Alua Tenerife - Hyatt Inclusive Collection
Antonio Ruiz Alvarez S/N, Puerto de la Cruz (Tenerife), 38400,
Map view
City landmarks
Square
Plaza Charco
3800 ft
Park
Parque Taoro
4200 ft
Church
Church of Our Lady of the Rock of France
4300 ft
Garden
Botanical Garden
1.3 mi
Landmark
Lake Martianez
1.3 mi
Beach
Ermita de San Telmo
4900 ft
Museum
Museo Arqueologico
3000 ft
Landmark
Puerto de la Cruz Casino
1.3 mi
Landmark
Agustin de Betancourt y Molina Statue
3700 ft
Museum
Museo del Pescador
3900 ft
Church
Iglesia de Santa Rita
2500 ft
Landmark
Puerto Street Art
3100 ft
Church
San Juan Church
3500 ft
Landmark
Costa Martianez
1.3 mi
Landmark
Museum of Contemporary Art Eduardo Westerdahl
3700 ft
Beach
Playa del Muelle
4000 ft
Landmark
Puerto de la Cruz lighthouse
3200 ft
Church
All Saints Church
3100 ft
Landmark
Football field El Penon
2300 ft
Landmark
Playa de San Telmo
4900 ft
Garden
Jardin de Orquideas de Sitio Litre
1.1 mi
Landmark
Playa Grande
2400 ft
Landmark
Maria Jimenez Beach
2700 ft
Landmark
Orca Ocean Show
5100 ft
Landmark
Naturavision Rio
1.0 mi
Nearby
Castle
Castillo de San Felipe
1700 ft
Beach
Playa del Castillo
900 ft
Playa Chica
1500 ft
9 Av. Melchor Luz
Hiperdino Puerto de la Cruz
1600 ft
Restaurants
Tasca Bahia Del Valle
300 ft
Calle Antonio Ruiz Alvarez 1A 38400 Puerto de la Cruz Santa Cruz de Tenerife,
Smirres Cuatro Vientos
500 ft
Avenida de Francisco Afonso Carrillo 1
Bar Restaurante Cadiz
700 ft
Avenida Blas Perez Gonzalez 7
Motart cafe'
1000 ft
Calle Manuel Yanes Barreto 1
Harry's Gourmeteria
1200 ft
Mercado Municipal Avenida Blas Peréz
Restaurante pizzeria jamaica
1200 ft
Avd.Jose del campo llarena Edificio ucanca local 16
Andana Beach Club
1700 ft
Avenida Francisco Afonso Carrillo S/N
Terraza del Mar
2000 ft
Avenida Francisco Afonso Carrillo N. 10
Restaurante Peruano
2100 ft
Calle Pozo 18 Nos encontramos al lado de la Oficina de Correos
Restaurante Casa Julian
2600 ft
Calle Guayanfanta 22
Explore Puerto de la Cruz (Tenerife)
Explore Puerto de la Cruz
Top Attractions
Activities
Dining
Entertainment
Loro Park
13 minutes' walk
A world-renowned zoo featuring exotic animals and incredible shows, perfect for families. Home to beautiful gardens and free admission for children under 3.
Plaza Charco
14 minutes' walk
A charming square surrounded by vibrant restaurants and shops, ideal for relaxing with local cuisine. Often hosts seasonal festivals and events.
Castillo de San Felipe
7 minutes' walk
A historic fortress offering stunning ocean views and a glimpse into the area's past. Free entry makes it a great stop for history enthusiasts.
Museum of Archaeology
10 minutes' walk
Showcases prehistoric and early historical artifacts from the Canary Islands. Engaging exhibits and a serene atmosphere are highlights.
Hiking in Parque Taoro
16 minutes' walk
Beautiful hiking trails with panoramic views, suitable for all levels. Access is free, perfect for nature lovers and fitness enthusiasts.
Surfing at Playa Jardin
5 minutes' walk
Thrilling surfing conditions await at this popular beach. Rent equipment nearby and catch some waves, ideal for both beginners and pros.
Tasca Bahia Del Valle
1 minute' walk
Local Canarian cuisine served in a casual setting. Must-try dishes include fresh seafood and traditional tapas. Reservations are recommended.
Bar Restaurante Cadiz
3 minutes' walk
A cozy bar known for its delicious paella and relaxing atmosphere. Great for casual dining with family or friends, catering to various dietary needs.
Puerto de la Cruz Casino
25 minutes' walk
A vibrant casino offering gaming tables, slot machines, and live entertainment. Ideal for those looking for nightlife options in a comfortable setting.
Iglesia de Santa Rita
10 minutes' walk
A lovely church featuring local art and architecture. Open for visitors, it's a peaceful spot for reflection and enjoying local culture.
Transportation options
City Centre
Puerto de la Cruz (Tenerife) 16 min · 4300 ft
Airports
Tenerife Norte (TFN) 42 min · 17.4 mi
Tenerife Sur (TFS) 137 min · 56.7 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs EUR 8.0 per person.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Spanish
Number of floors:
5
Number of rooms:
70
Former name
Gema Turquesa Playa / Turquesa Playa Hotel
Guest Ratings & Reviews
Read what past guests have shared about their stay at Alua Tenerife - Hyatt Inclusive Collection.
Cleanliness
8.7/10
Comfort
8.7/10
Facilities
8.4/10
Free Wi-Fi
7.9/10
Location
8.6/10
Staff
8.8/10
Value for money
8.3/10
Pros
Hotel cleanliness
Attentive staff service
Buffet quality
Room size and comfort
Cons
Maintenance issues
Room sound insulation
Guest reviews
based on 2050 reviews
3.5/5
based on 3524 reviews
8.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.