Gran Melia Palacio De Isora Resort & Spa Alcala  Exterior photoGran Melia Palacio De Isora Resort & Spa Alcala  Exterior photoGran Melia Palacio De Isora Resort & Spa Alcala  Exterior photo

Book Gran Melia Palacio De Isora Resort & Spa in Alcala (Tenerife), Tenerife

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Check rooms and rates
From$230 /night
Check-in
20Sept
Check-out
21Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Avenida Los Oceanos, S/N, Alcala (Tenerife), 38686
-
Close to Alcalá Beach
Great
8.3
7.9
/10
4.3
4.1
/5

5-star beachfront resort on Tenerife with Europe's longest saltwater infinity pool

Pools & Recreation

The hotel houses the longest saltwater infinity pool in Europe, stretching across the oceanfront with a hydromassage area. Guests have direct access to the beach and natural seawater swimming pools, plus three freshwater pools including an adults-only pool and a children's pool with a slide and splash area. On-site recreational facilities include tennis courts, paddle courts, a 24-hour gym, and a water slide for younger guests.

RedLevel & Family Services

RedLevel for Families provides exclusive access to a Family Lounge with PlayStation, a private breakfast area, and additional amenities in RedLevel Family rooms. Personalized concierge services cater to all guest needs, while the dedicated miniclub and kids' club keep children engaged with supervised activities. The hotel also offers board games, an indoor play area, and babysitting services upon request.

Dining & Bars

Seven restaurants serve Mediterranean, Italian, Japanese, and international buffet with show-cooking, while eight bars include a piano bar, beach bar, and lounge bar. The culinary concept incorporates gastro-regressive cuisine and innovative food markets for diverse dining experiences. Guests can also enjoy themed dinner nights and a kid-friendly buffet with special diet menus available.

Spa & Wellness

The on-site luxury spa features a thermal circuit, steam room, hot tub/Jacuzzi, and a full range of Clarins treatments including facials, body wraps, and massages. Additional wellness facilities include a fitness centre with fitness classes, a personal trainer, and yoga classes on the ocean terrace. Beauty services such as manicures, pedicures, and hair treatments are also available in the spa lounge.

Location & Activities

Set on Alcalá's oceanfront, the hotel is near Teide National Park, local black sand beaches, and several accessible natural swimming pools. Daily entertainment includes live music performances, movie nights, and evening shows, plus archery, diving, billiards, and table tennis. The hotel also offers car hire, shuttle service, and a business centre with meeting facilities for corporate guests.

Highlights

Pool: Europe's longest saltwater infinity pool

Dining: 7 restaurants including Japanese and Mediterranean

Family: RedLevel Lounge with PlayStation & miniclub

Spa: Clarins treatments & thermal circuit

Activities: Tennis, paddle, archery, diving, table tennis

Location: Oceanfront, near Teide National Park

Must-do experiences

  • Savor fresh seafood at Restaurante El Nautico in Alcalá.
  • Visit the iconic Masca Valley for breathtaking views and hiking.
  • Explore the tranquil Playa de Abama, a hidden beach gem.
  • Don't miss the local market in Alcalá on Saturdays for fresh produce.
  • Experience a traditional Canarian dinner at Restaurante Casa Fito.

Select your room type

Gran Melia Palacio De Isora Resort & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Red Level Suite Ocean View
    2 persons
    78 sq. feet
    2 Single beds
    Air conditioning
    Balcony
  • Deluxe Resort View
    2 persons
    54 sq. feet
    2 Single beds
    Air conditioning
    Balcony
  • Deluxe Family
    2 persons
    54 sq. feet
    2 Single beds
    Air conditioning
    Balcony
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
September 2026 - September 2027
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Check-in/ Check-out

Facilities

Gran Melia Palacio De Isora Resort & Spa offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.7/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Hiking
  • Cycling
  • Tennis court
  • Billiard tables
  • Table tennis
  • Archery
  • Yoga class
  • Sports trainer
  • Aerobics

Guest Parking

  • Private parking is possible on site for free.

Services

  • Shuttle service
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Video games
  • Children's buffet
  • Board games
  • Children's play area
  • Kids club

Facilities for people with disabilities

  • Bathroom for disabled

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Spa centre
  • Spa lounge
  • Steam room
  • Jacuzzi
  • Massage
  • Public Bath

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Curtains
Show more

Gran Melia Palacio De Isora Resort & Spa Location

Avenida Los Oceanos, S/N, Alcala (Tenerife), 38686
Explore Alcala (Tenerife)
Local Insights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Playa La Jaquita
6 minutes' walk
A serene beach known for its calm waters and stunning sunsets, ideal for relaxation or a family day out.
Charco Alcala
9 minutes' walk
Natural tidal pools offering a unique swimming experience and picturesque views, perfect for families and nature lovers.
Punta de Alcala
11 minutes' walk
A scenic viewpoint with stunning coastal views, ideal for photography and enjoying the ocean breeze.
Playa de Alcala
9 minutes' walk
A popular beach featuring golden sands, perfect for sunbathing, swimming, and enjoying beachside cafes.
Trekking Tenerife - Tours
30 minutes' drive
Guided hiking tours on diverse trails showcasing Tenerife's natural beauty; a must for adventure seekers.
Seascuba
35 minutes' drive
Diving experiences with professional instructors to explore vibrant marine life; suitable for beginners and experts.
Yoga Sessions
5 minutes' drive
Relaxing yoga classes offered at local studios; a great way to unwind and rejuvenate during your stay.
Local Markets
10 minutes' drive
Cultural experiences at local markets showcasing Canarian products; ideal for immersing in local life and flavors.
La Querencia De Domingo
4 minutes' walk
Charming restaurant featuring Canarian cuisine with fresh ingredients; signature dish includes local fish specialties.
Gastrotapas
7 minutes' walk
A tapas bar known for its vibrant atmosphere and diverse menu; perfect for sharing dishes with family or friends.
Chamayda
7 minutes' walk
Cozy eatery serving Mediterranean delights; suitable for casual meals or special occasions with a lovely terrace.
Tres Raices Alcala S.l.
5 minutes' walk
Local spot known for its authentic Canarian fare; popular for its grilled meats and seafood options.
Discoteca El Granero
35 minutes' drive
Lively club featuring dance music and themed nights; a popular nightlife choice for couples and groups.
Highland Paddy 2
35 minutes' drive
A vibrant Irish pub with live music events; a great spot for a fun evening out with all ages welcome.
Peppers Wine Bar
30 minutes' drive
Charming venue offering fine wines and tapas; ideal for a relaxing evening with friends or family.
Local Music Venues
10 minutes' drive
Various venues hosting live music performances; check schedules for family-friendly events and local artists.
Getting around
  • City Centre
    Alcala (Tenerife) 9 min  ·  2300 ft
  • Airports
    Tenerife Sur (TFS) 57 min  ·  23.2 mi
    La Gomera (GMZ) 150 min  ·  62.0 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Russian
Number of floors:
5
Number of rooms:
666
Former name
gran melia tenerife

Reviews and Ratings

Feedback about Gran Melia Palacio De Isora Resort & Spa from previous guests about their experience.
Review score
Based on 2039 verified reviews
7.8 /10
Very good
72 %
Recommend
Breakfast
7.9/10
Cleanliness
8.8/10
Comfort
8.8/10
Facilities
8.7/10
Free Wi-Fi
7.8/10
Location
8.5/10
Paid Wi-Fi
6.0/10
Staff
8.6/10
Value for money
7.7/10
Pros
Attentive staff
Well kept grounds
Quality food
Cons
Inconsistent service
Cleanliness issues
Reservation problems
Guest reviews
based on 1631 reviews
8.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Gran Melia Palacio De Isora Resort & Spa
Are the pools for families and children heated for comfortable swimming?
21 February 2024
Both family and kids pools are heated to a pleasant temperature range of 26 to 28oC, ensuring comfort for all guests.
What is included in the All-Inclusive package during my stay?
15 March 2024
The All-Inclusive package offers breakfast, lunch, dinner, snacks throughout the day, and drinks with meals, ensuring a worry-free dining experience.
Can you provide details about the drinks included in the All-Inclusive offering?
10 April 2024
The package includes a variety of alcoholic and non-alcoholic beverages, such as cocktails, spirits, wines, and refreshing beverages.
Is parking available for guests, and is there a fee for that?
5 May 2024
Yes, underground parking is available for guests at a cost of €12 per night.
What are the options for transportation to get to the hotel from Tenerife North Airport?
20 June 2024
Travelers can take a regular taxi for approximately €130 or request a private transfer service for about €160.50 for up to four guests.
Can a family with younger children stay in the Red Level area?
30 July 2024
The Red Level area is designated for adults only, so only guests aged 16 and older can access this section.
Are there organized day tours available without the need for a car or taxi?
18 August 2024
Yes, the Guest Experience department can provide various tour options and assist in planning activities without needing personal transportation.
Is it possible to request a baby cot for our stay?
2 September 2024
Yes, a baby cot can be provided upon request, ensuring a comfortable stay for families traveling with infants.
Are children allowed to access the indoor pool?
22 October 2024
Children aged 5 years and older can enjoy the indoor pool during designated family hours, with additional charges applicable.
Are there private pool options available at the resort?
14 November 2024
Yes, private villas with their own pools are available for guests seeking an exclusive experience during their stay.
What types of cuisine can guests expect at the on-site dining options?
3 December 2024
The resort features a variety of dining experiences, including Mediterranean, Italian, Asian, and Mexican cuisine, catering to diverse tastes.

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